Name the problem
Name the problem
Invitation, RSVP, QR, seating, guide, or memory.
1 / 4
Troubleshooting
Interactive walkthrough below — video recording coming soon.
VIDEO PRODUCTION REQUIRED — interactive walkthrough ships now
Troubleshooting
Simple fixes when something on your invitation does not work.
VIDEO PRODUCTION REQUIRED — ship motion/storyboard steps until a real MP4 exists.
Steps
- 1
Name the problem
Invitation, RSVP, QR, seating, guide, or memory.
- 2
Try the recovery steps
Follow the short checklist for that issue.
- 3
Retry on another network
Switch to Wi‑Fi or mobile data.
- 4
Contact the host
Only if you still cannot continue.
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Related guides
How Celeventic Works
Invite → RSVP → Admit → Guide → Celebrate → Remember — the full guest journey in one cinematic walkthrough.
Welcome to Celeventic
First time here? This is your invitation helper — no app to install.
Event Guide
Programme, seating, menu, and day-of essentials in one guest companion.
Open Your Invitation
Tap your link to see who invited you, when, and where.
Still need help? Contact support or email support@celeventic.com.